​These are some commonly asked questions we get about daycare or boarding:

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What Should I Bring for My Dog’s Stay?

Please bring your dog, their meals, and any treats you’d like us to provide during their stay. We can accommodate all types of feeding needs and have refrigerators and freezers available for storing perishable items. If needed, we also offer dog food at $4 per meal.​

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What do you supply?

We supply boarding collars that help us properly ID each dog, leashes (please keep your personal leash), bowls for feeding including slow-feeders, water bowls, dog beds that are sanitized daily, blankets that are washed daily, and tons of love!​​​​

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My pet has a special diet, can you accommodate?

Yes! We can accommodate all feeding styles including kibble, wet, raw, frozen, or refrigerated foods. Each dogs' food bowl is labeled with specific feeding instructions per owner requests. ​​​​

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What does my dog(s) do during the day? 

At Dog Ridge Boarding, we believe in the power of structure and routine to create a safe, engaging, and fun environment for your dog. Our boarding and daycare programs are packed with enriching activities tailored to keep your pup active, happy, and mentally stimulated.All enrichment activities are fully supervised, whether they’re group-based or one-on-one, ensuring your pet’s safety and enjoyment. We offer a wide variety of activities to keep your furry friend entertained, including free play, extra walks, bubble parties, holiday themed celebrations, photo booths, fetch, tug-of-war, cuddle time, and so much more! Your dog’s day with us will be filled with fun, love, and adventure!

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Does my dog always have water available?

Yes! All play yards have automatic water bowls that are cleaned regularly for the dogs to drink from. All dogs have additional water bowls that they have access to during breaks/nap times. All bowls are cleaned multiple times a day to ensure fresh clean water is always available. ​

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Can you accommodate medical conditions?

​We can accommodate a limited range of medical conditions for our guests. However, we are unable to provide care for pets requiring advanced medical treatments, such as injections, managing drains, bandage changes, sutures, or conditions like seizures and epilepsy, unless prior arrangements have been made.

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Does my dog sleep outside?

No! All dogs are brought back to their designated boarding areas, tucked into bed with the dogs inside and doors shut. Night Shift ensures all dogs are safe and warm. 

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What are your business hours?

Our business hours are Mon. - Sun. 7am to 6:30pm.  We are closed everyday 12PM - 1PM for lunch. You may not pick up/drop off during the lunch hour.

 

What time can I drop off or pick up my dog?

You may drop off for daycare or boarding any time between 7am-6:30pm excluding the lunch hour which is from 12PM-1PM. You may not pick up or drop off during the lunch hour. For boarding, on the day of pickup check out is by 10:00AM. If you check out from boarding after 10:00AM there is a $20.00 fee per dog will be applied. If you check out after 2PM a $30.00 fee per dog will be applied. We are closed everyday 12PM-1PM for lunch. You may not check in/out during the lunch hour.

 

What are your prices for Daycare/Boarding?

For Daycare:

 Daycare goes by half day and full day. If your dog(s) are at our facility for less than 4 hrs the cost is $20.00 per dog. If your dog(s) are at our facility for over 4 hrs or more the price is $30.00 for the first dog.

 

​Overnight Boarding cost: 

Boarding for 1 dog $60.00/per night

Boarding for 2 dogs $52.00/per dog

Boarding for 3 dogs $49 per/dog

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All boarding styles are 10% off after a 10+ day stay!

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​What vaccinations are required?

The vaccinations that are required for both Daycare and Boarding are:

Dogs:

1. Bordetella

2. Distemper (DHPP)

3. Rabies

 All pets must have current vaccinations administered by a veterinarian to participate in daycare or boarding at our facility. If your pet’s vaccinations are set to expire during their stay, they need to be updated beforehand, or their stay will need to conclude before the vaccinations expire. If you have a pre-scheduled vaccination appointment, proof of the appointment must be provided. For vaccination clinics, documentation showing the date and time of the clinic must be submitted in order to schedule future services.

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Are Temperament Tests required? 

Yes, all dogs must complete and pass a Temperament Test before attending our facility. The test is pre-scheduled for up to four hours, although the exact duration depends on the dog. If the test exceeds the four-hour timeframe, we will notify you immediately.

You can schedule the test under DAYCARE during our business hours, except for our lunch hour (12:00 PM - 1:00 PM). Please note that tests must be scheduled no later than 2:00 PM to allow enough time for completion.

Temperament testing is required for first-time guests or for any guest who has not visited our facility within the past six months. Thank you for helping us ensure a safe and positive experience for all our furry guests!

 

What if my dog does not pass temperament testing?

At Dogridge Boarding, we conduct temperament tests tailored to different boarding styles to ensure your dog is comfortable with our facility, staff, and other dogs. During the test, we observe your dog’s body language to confirm they are happy and relaxed in the group setting. We want this to be an enjoyable experience for them, and we never force dogs to participate in play.

Sometimes, dogs who do not pass for group play are still friendly but may lack confidence or prefer not to be in a crowd. In other cases, dogs may exhibit extreme anxiety while boarding, which can create an unsafe environment. Anxiety can sometimes cause behaviors that even owners haven’t seen before.

Our testing process ensures everyone at Dogridge Boarding is safe and happy. If a dog shows signs of extreme anxiety, such as attempting to escape, refusing interaction, or avoiding staff entirely, we may determine that our facility is not the best fit. In such cases, we will provide recommendations for alternative facilities or boarding options better suited to your dog’s needs.

Your pet’s safety and well-being are always our top priorities.

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How do I become a client at DOGRIDGE Boarding?

Please go to: https://booking.moego.pet/ol/DOGRIDGEBoarding/book 

 Fill out the form and submit it. Once you submit the form online, please go directly to client login. This is the link.

 https://booking.moego.pet/ol/DOGRIDGEBoarding/book

Login with the information that you created on the registration form, make sure to use propercapitalization. Once logged in, the system will automatically take you to a page to sign three wavers. Sign all three digitally. Now, you can add your pet(s). Once your pet is added to the account, you can either send me a text to this number (831)975-6725 with the shot records ( we require bordetella, distemper/parvo, & rabies) or email them to: info@dogridgeboarding.com. Once your account is created and the shot records are sent in, please contact us to let us know so we can update your account and go forward with scheduling!

 

Do you accommodate all dogs?

A note of a few things we are unable to accommodate: 

1. Dogs with any history of climbing, jumping, digging, to escape, or escaping. 

2. Dogs with extreme anxiety/fear.

3. Aggressive dogs towards staff members

4. Female dogs that are in heat (dogs who have been in heat within the last 30 days) 

5. Guests that have a terminal illness and are in the late stages of the illness

6. Guests that have had a communicable illness of any kind during the last 30 days prior to check-in

7. Guests that require medical treatment beyond dispensing oral or topical medication (ie. shots, drains, bandage changes, seizures, sutures, etc.) unless treatment is prearranged. 

8. Guests that have been in a shelter at any time during the 30 days prior to check-in

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Is there an age limit?

Puppies must have all required vaccines and the final rounds of DHPP (distemper/parvo). Distemper/Parvo vaccines are typically administered in 3-4 rounds before receiving a final dose. Puppies must have final dosing and wait a 10 day wait period from the day the final dose was given before coming to the facility. Dogs that are 10+ may have a hard time when boarding. Senior dogs must be evaluated for boarding to ensure their safety. Evaluation is required for all first-time pets or pets who have not been to the facility within a 6-month period. 

 

I have multiple dogs, can they board together?

Yes! Our facility is able to accommodate families of all sizes! We have 3 different boarding areas, we even offer discounts for owners that choose to board more that 1 dog.

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Do all the dogs play together?

At Dogridge Boarding we have 3 different play yards! Small dogs play with small dogs and large dogs play with  large dogs. Senior dogs will be placed in a safe and comfortable area chosen by our staff based on what’s best for their well-being.

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What times are boarding dogs fed?

Feeding times may vary but a general description of feeding times is 7am and 4-5pm. If your dog requires special accommodation, please let us know and we are more than happy to accommodate feeding times. 

 

Do you feed Daycare dogs?

Daycare dogs often aren’t interested in eating when pulled away from playtime; it's like asking a child to stop a party to eat their vegetables! Unless there’s a special treat involved, they’re usually not too thrilled. If your dog has specific needs or requires special accommodations, just let us know—we’re happy to help!​​​​​

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